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AI operations control plane

Put AI agents to work. Know what happened.

EvalOps connects agents to the systems where work happens, then governs each action through context, policy, approvals, evaluation, cost, audit, and outcome attribution.

EvalOps control plane

Active agent work

Renewal risk moved to approved follow-up.

Signal

Usage fell, escalation open, renewal in 21 days

Context

CRM, billing, support, last call, account memory

Action

Draft follow-up and update pipeline risk

Approval

Human approved account email

Action record

GroundingPassed
PolicySend approval required
Estimated cost$1.42 to RevOps
OutcomeCRM activity logged
Audit exportJSON + control map

Every team gets the part of the record they need

Security

What happened, what was blocked, and why.

Engineering

Which gate, eval, or release record allowed the change.

Operations

Which workflow moved, stalled, or needs a human.

Finance

What the work cost and what value it created.

Compliance

Which controls have a clean, exportable record.

Platform

How the control plane runs in your environment.

What changes for your team

More work reaches completion with the record attached.

Risky actions pause for approval. Cost and outcome stay attributable. Security, finance, engineering, and compliance inspect the same history.

More work reaches completion

Agents can move renewals, incidents, PRs, support handoffs, and governance reports across the systems where the work already lives.

Risky actions pause for approval

Policy, eval results, budget, and risk class decide whether an action runs, waits, or escalates to a human.

Cost and outcome stay attributable

Model spend, tool use, team owner, approval effort, and completed outcome travel together.

One history for every stakeholder

Security, finance, engineering, and compliance inspect the same history instead of reconciling separate logs.

From action to evidence

Every AI action leaves a record.

Why did this agent act?

Governed action

A renewal-risk follow-up keeps the CRM account, support escalation, approver, send result, $1.42 model cost, and provenance together.

Agents get real tools without bypassing operating controls.

What was blocked?

Decision history

The record shows the alert, runtime context, rollback plan, policy decision, reviewer state, held Argo CD sync, and incident timeline export.

Incident teams get speed without silent production writes.

Was the work worth it?

Cost and outcome

The record ties failing CI, retrieved context, patch scope, review gate, release decision, $0.86 cost, and final PR status together.

Engineering sees completed work, not anonymous agent activity.

What can reviewers trust?

Review materials

The record ties control mapping, export scope, redactions, missing owners, approval receipts, and review materials to the agent workflow.

Compliance can review agent work without reconstructing it from chats, tickets, and screenshots.

Where did the money go?

Cost attribution

The record connects provider spend, team owner, workflow outcome, approval state, budget exception, and expansion decision.

Finance can govern AI spend by outcome instead of reconciling provider invoices after the fact.

EvalOps control plane

Build, optimize, and scale agent workflows.

Build

Create agent workflows from the work your team already does.

Start with a renewal review, incident response, PR remediation, support triage, or governance report. EvalOps connects the signals, systems, owners, and approval points.

Optimize

Improve the workflow from real traces and human decisions.

Every edit, blocked action, eval failure, approval, and successful outcome becomes feedback for the next run.

Scale

Widen autonomy only when the record supports it.

Promote from draft-only to approved action with cost, quality, audit, and risk history attached.

Responsibility expands from records

Wider autonomy follows observed behavior.

01

Draft

Agents prepare account briefs, rollback plans, PRs, and control-review drafts without writing to production systems.

Context sources, eval result, estimated cost.

02

Approved Action

Human approval unlocks customer sends, CRM updates, rollback syncs, or repository writes.

Reviewer, decision, changed draft, tool result.

03

Policy-Bound Autonomy

Repeated work expands only inside policy, budget, identity, and risk-class limits.

Policy version, budget check, outcome history.

How to compare EvalOps

Not another place to build an agent.

Most tools focus on one layer: building agents, tracing quality, inventorying AI, securing prompts, or orchestrating process. EvalOps sits where agent work asks to act, with controls, approvals, spend, audit history, and outcomes in one path.

Agent builders

Builder layer

Create agents and agent apps.

Governs the work those agents do once they need company context, tools, approvals, cost controls, and audit.

Observability and evals

Quality layer

Trace behavior, evaluate quality, and help teams improve prompts or runs.

Puts evaluation in the action path so a workflow can be allowed, blocked, escalated, measured, and recorded.

AI governance

Policy layer

Inventory AI systems, define policy, monitor risk, and report governance status.

Enforces the operational decision at the moment an agent asks to act, then keeps the record with the workflow.

Agent security

Risk layer

Detect shadow AI, prompt injection, unsafe permissions, data leakage, and runtime threats.

Connects those controls to approvals, tool execution, support bundles, rollback posture, and outcome attribution.

Automation suites

Process layer

Orchestrate repeatable business processes across apps, robots, people, and agents.

Handles judgment-heavy agent work where teams need context, policy, human review, and a durable action record.

Enterprise suites

Suite layer

Bring agents to their own CRM, ITSM, productivity, cloud, or data ecosystem.

Stays neutral across Slack, GitHub, CI, cloud, support, CRM, identity, and internal tools when the workflow crosses systems.

Company Data Platform

Turn scattered context into better decisions.

Agents get useful when they can understand the customer, the service, the policy, the cost, the prior decision, and the next-best action in one place.

Company memory

Preserve what teams learn about customers, services, incidents, policies, and accounts across surfaces.

Systems of record

Integrate CRM, support, billing, warehouse, GitHub, cloud, identity, and document systems into live context.

Decisioning

Use policy, risk class, budget, approval state, and eval decisions to determine what agents can do next.

Proactive work

Respond to signals like renewal risk, failed CI, customer escalation, deploy drift, or budget anomalies.

Trust and reliability

Designed for the review process enterprises actually run.

Security, platform, finance, and compliance teams get the same operating view: what agents did, why they did it, what it cost, what was blocked, and what record exists.

SSO, SCIM, RBAC, and break-glass review
Hosted, self-hosted, and regulated self-hosted editions
Approval receipts for high-risk actions
Eval-control decisions before rollout
Cost attribution by team, model, and workflow
Tamper-evident audit and compliance exports

Discover what EvalOps can do for you

Build better business operations with AI.

See how agents move through real systems with the context, approvals, action records, and outcome metrics needed to make the work trustworthy.

See agent work move safely with controls attached

Or book a demo call